🩺 Case Study: Revolutionizing Patient-Doctor Communication with Real-Time Chat App for Teqdr

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Industry: Healthcare Tech
Platform: Web Application
Client: Teqdr (https://teqdr.com/)
Services Provided: Custom Web Development, Real-Time Chat Integration, Patient-Doctor Communication Tools

💡 Project Overview

Teqdr approached us with a mission: to bridge the gap between patients and healthcare professionals through seamless digital communication. They envisioned a chat-based platform where patients could securely and conveniently consult with doctors, share reports, and receive real-time guidance—all from their devices.

Reviewed on
5/5
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

🚀 Our Solution

We developed a custom real-time chat application integrated directly into the Teqdr healthcare platform. The app is designed to be secure, intuitive, and responsive for both patients and doctors.

✅ Key Features:

  • Real-Time Messaging: Instant patient-doctor communication using live chat.

  • Secure File Sharing: Patients can upload and send medical reports, lab results, and prescriptions.

  • Doctor Notifications: Doctors are instantly notified when a new message or report is received.

  • User-Friendly Interface: Clean and accessible design optimized for both mobile and desktop users.

  • Data Security: End-to-end encrypted messages to protect patient confidentiality.

🎯 Impact & Results

  • Improved Consultation Speed: Patients now receive timely responses without needing physical appointments.

  • Higher Engagement: Increased interaction between patients and healthcare providers.

  • Streamlined Workflow: Doctors can manage chats, reports, and consultations all in one place.

🧠 Why It Matters

This solution is more than just a chat app—it’s a digital transformation of healthcare communication. In an age where remote services are essential, Teqdr now stands out by offering patients immediate access to medical expertise.

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